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Billing Policies
Please read this carefully and completely, there will be no exceptions to these policies.
All accounts are set up on a prepay basis. All pricing is guaranteed for the term of prepayment.
We accept Visa, MasterCard, Thru Paypal, and Checks or money order. If paying by check or Paypal, you must have payment to us no later than the 30th day of the month.
All accounts are billed automatically on the third Saturday of the month.
Your paypal statement will show a charge from "R&R Express"
Service will be interrupted on accounts that reach 10 days past due. Accounts not paid by due date are subject to a $25.00 late fee. Accounts that are not collectable by R&R Express may be turned over to an outside collection agency for collection. If your account is turned over for collection, you agree to pay the company a "Processing and Collection" Fee of not less than $50 nor more than $150. All return checks are subjected to a $25.00 surcharge.
Questions Regarding Charges on Paypal Statement: If you have a question about charges made to your account, please contact us immediately. If the charges were made in error, we will immediately credit your account for the appropriate amount.
Please do not request charge backs until you have spoken with our billing department. If the charges were not made in error and fall within our policies, any charge backs will be considered nonpayment and your account will be immediately suspended and/or turned over to our collection agency. There is a $50.00 fee for charge backs. If our collection efforts fail, unpaid debts WILL be reported to all available credit reporting agencies.
Please note that our billing department handles billing questions only. Billing questions are handled Monday - Friday, holidays excluded. Please contact at rrxpressweb@yahoo.com . Thank you.