Hosting
Policy
R&R
Express
Hosting
Services' Policies, Guidelines, and Disclaimer are intended for
all domains residing on R&R
Express Hosting
servers, including regular hosting clients. By using our
Web-Hosting services, you agree to comply with our policies. R&R
Express Hosting
Services. has a zero-tolerance policy with regard to all
Unacceptable Content and Behavior and no exceptions will be
made to these policies.
Age. The client must be 18
years of age to obtain our services. If you are under the age of
18, you must have a parent or legal guardian obtain services for
you.
Content
and Use of Services:
R&R
Express
Web Hosting Services services may be used for lawful purposes
only. Transmission, distribution or storage of any material in
violation of any applicable laws or regulations are prohibited.
Linking to illegal material is also prohibited.
Examples
of illegality, unacceptable content, links and behaviors include
but are not limited to:
- Pirated
software, pirating (distributing copyrighted material in
violation of copyright law, specifically MP3s, MPEG's, ROMs,
and ROM emulators)
-
Hacker
programs or archives
- Warez
sites
- Schemes
to defraud
- Threatening
bodily harm or damage to individuals or groups
- Violating
U.S. export restrictions
- Stalking
-
Spamming
- (sending
unsolicited advertising to those with which the
customer has no existing business relationship,
posting off-topic advertising in newsgroups)
- Spoofing
(using a return email address which is not the valid reply
address of the sender or sending an email message which does
not contain enough information to enable the recipient to
identify the party who is really sending the message
- Trolling
(posting controversial messages in newsgroups to generate
responses)
- Mail
bombing (inundating a user with email without any serious
intent to correspond)
- Subscribing
someone else to an electronic mailing list without that
person's permission
- Distribution
of mass emailing programs
- Server
broadcast messages or any message sent on an intrusive basis
to any directly or indirectly attached network
- Attempt
to circumvent any user authentication or security of host,
network, or account
- Accessing
data not intended for user
- Probing
the security of any network
- Promulgation
of viruses
- IRC
bots such as eggdrop or BitchX
- Or
violating
other state or federal laws, including the Electronic
Communications Privacy Act, the Computer Fraud and Abuse
Act, or the Economic Espionage Act.
In
addition, we do not allow any of the following without prior
written permission from R&R
Express
Web Hosting Services.:
-
Chat
Rooms - We will allow certain types of chat rooms but
you must obtain written authorization from
us prior to installing or running any chat rooms
-
Running
programs in the background on our servers without prior
written authorization
-
Internet
Relay Chat - IRC bots - We do not allow IRC or IRC bots
to be operated on our servers.
Any
violation of these policies may result in immediate account
termination or suspension without prior notification and
without any refunds. Any client who violates our policies
will be held responsible for any and all damages to R&R
Express
Hosting Services. and may be charged a fee for any necessary
repairs or clean ups.
The
client is responsible for all activity originating from the
account unless proven to be a victim of outside hacking or address
forgery.
The
client is responsible for securing their username/password.
Each
client should have the necessary knowledge to create and maintain
their web space. It
is not the responsibility
of R&R
Express
Web Hosting Services to provide this knowledge or support (outside
matters specific to R&R Express
Web
Hosting servers),
It
is the clients’ responsibility to maintain local copies of their
website content. R&R Express
Web Hosting Services is not responsible for loss of website files,
data, information, etc. *
We strongly recommend that you maintain an up to date backup on your
own computer anytime that you update or change your website.
So please remember to back up your site frequently.
If
loss of data occurs due to an error of R&R
Express Web Hosting Services, R&R Express
Web Hosting Services. will attempt to recover the data at no charge
to the client. If data loss occurs due to negligence of client in
securing their account or by an action of the client, R&R
Express Web
Hosting Services,
will attempt to recover the data from the most recent archive for a
$200.00 fee.
Payment
Policies:
See
Billing Policies
Refund
Policy:
Our
refund policy does not apply to any additional items or services
not
included in the above plans, such as name servers, extra bandwidth,
additional features, etc. Any
setup fees, overage fees or policy violations are nonrefundable.
No
refunds are available. Any
cancellation request must be made according to our
cancellation guidelines below. Cancellations
via the telephone and regular email are not accepted.
No Refunds available
on yearly Hosting or Specials we
may offer.
Domain
Registration
is non refundable
Cancellation
Policy:
Client
Cancellation: Due
to security concerns, ALL
account cancellations MUST be done via our order form
and must be received at least five (5) business
days prior to your billing date. Phone requests will not constitute
acceptance of any cancellation.
Upon
receipt of proper cancellation notification, R&R
Express
Web Hosting Services will cancel said account within (3) business
days unless other arrangements are made and all credit card charges
or billing will cease immediately.
If
the account has a balance due at the time of cancellation, this
balance must be paid in full. Cancellation does not absolve the
account holder of any outstanding financial obligations.
R&R Express Web Hosting
services are independent of account usage and domain name records,
and are still in effect whether the account holder's domain is
pointing to R&R Express
Web Hosting nameserver or to some other nameserver. If the account
holder transfers a domain without properly notifying R&R
Express Web Hosting
Services, they will continue to be charged/billed until the
cancellation guidelines have been followed. In other words, until
you have notified R&R Express Web Hosting Services
of your cancellation, we are still providing your account with our
services and you will be billed for same.
If
you have any questions regarding this policy, please contact us at
admin@rrxpress.com
Limitation
of Liability:
R&R
Express Web
Hosting
Services shall not be responsible for any claimed damages, including
incidental and consequential damages, which may arise from R&R
Express Web Hosting servers going
off-line or being unavailable for any reason whatsoever. Further, R&R
Express
Web Hosting Services. shall not be responsible for any claimed
damages, including incidental or consequential damages, resulting
from the corruption or deletion of any web site from one of R&R
Express Web Hosting servers. All
damages shall be limited to the immediate termination of service.
R&R Express Web Hosting
Services shall be the sole arbiter of what is and is not a violation
of these acceptable use policies. R&R
Express
Web Hosting Services. reserves the right to terminate an account at
any time and for any reason that causes harm to any R&R
Express
Web Hosting Services, customer's web sites. R&R
Express Web
Hosting Services. reserves the right to delete all content and files
upon termination. R&R
Express
Web Hosting Services reserves the right to withhold any prepaid
funds for any site removed for violations of these policies. R&R
Express
Web Hosting Services reserves the right to refuse, cancel, or
suspend service at our sole discretion.
R&R
Express
Web Hosting Services reserves the right to change these Policies
without prior notice or warning. Non-enforcement of any part of
these Policies does not constitute consent.
Violations
of these Policies should be referred to Customer
Service. All complaints will be investigated
promptly.
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